Je voert de instructies niet goed uit!
Post aub alle logjes als bijlage tenzij anders aangegeven.
Gebruik ook geen Word om logbestanden naar te kopiëren, de tekst kan hierdoor verminkt raken!
Voer nu onderstaande stappen uit.
Stap 1:
Sluit alle openstaande programma's.
De-installeer via Configuratiescherm - Programma's en onderdelen:
(Indien de-installatie van een item mislukt, ga dan verder met de volgende.)
- AVG 2011
avg deinst.
Stap 2:
Sluit alle openstaande programma's.
Windows XP: Dubbelklik op OTL.com om het programma te starten.
Windows Vista,7,8 en 8.1: Rechtsklik op OTL.com en klik op Als administrator uitvoeren.
Kopieer de volgende code en plak deze in het veld Custom Scans/Fixes:
Code: Selecteer alles
:OTL
PRC - [2014-03-18 13:58:18 | 000,059,904 | ---- | M] () -- C:\Program Files (x86)\WinRST\WinRST.exe
PRC - [2014-03-18 13:25:36 | 000,052,056 | ---- | M] () -- C:\Users\hp\AppData\Local\PirritSuggestor\PirritService.exe
PRC - [2014-03-18 13:25:28 | 000,191,320 | ---- | M] () -- C:\Users\hp\AppData\Local\PirritSuggestor\PirritDesktop.exe
MOD - [2014-03-18 13:25:28 | 000,191,320 | ---- | M] () -- C:\Users\hp\AppData\Local\PirritSuggestor\PirritDesktop.exe
SRV - [2014-03-18 13:58:18 | 000,059,904 | ---- | M] () [Auto | Running] -- C:\Program Files (x86)\WinRST\WinRST.exe -- (WinRST)
SRV - [2014-03-18 13:25:36 | 000,052,056 | ---- | M] () [Auto | Start_Pending] -- C:\Users\hp\AppData\Local\PirritSuggestor\PirritService.exe -- (PirritDesktop)
SRV - [2011-01-06 16:23:18 | 006,128,720 | ---- | M] (AVG Technologies CZ, s.r.o.) [Disabled | Stopped] -- C:\Program Files (x86)\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe -- (AVGIDSAgent)
SRV - [2010-11-25 10:49:46 | 000,517,448 | ---- | M] () [Disabled | Stopped] -- C:\Program Files (x86)\AVG\AVG10\Toolbar\ToolbarBroker.exe -- (AVG Security Toolbar Service)
SRV - [2010-10-22 05:58:18 | 000,265,400 | ---- | M] (AVG Technologies CZ, s.r.o.) [Disabled | Stopped] -- C:\Program Files (x86)\AVG\AVG10\avgwdsvc.exe -- (avgwd)
DRV:64bit: - [2010-12-08 05:12:36 | 000,308,304 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\avgldx64.sys -- (Avgldx64)
DRV:64bit: - [2010-11-12 14:19:38 | 000,382,032 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\avgtdia.sys -- (Avgtdia)
DRV:64bit: - [2010-09-13 16:28:00 | 000,027,216 | ---- | M] (AVG Technologies CZ, s.r.o. ) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\AVGIDSEH.sys -- (AVGIDSEH)
DRV:64bit: - [2010-09-07 04:48:56 | 000,041,040 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | System | Running] -- C:\Windows\SysNative\drivers\avgmfx64.sys -- (Avgmfx64)
DRV:64bit: - [2010-09-07 04:48:50 | 000,030,288 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\avgrkx64.sys -- (Avgrkx64)
DRV:64bit: - [2010-08-19 21:42:38 | 000,157,264 | ---- | M] (AVG Technologies CZ, s.r.o. ) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\AVGIDSDriver.sys -- (AVGIDSDriver)
DRV:64bit: - [2010-08-19 21:42:38 | 000,035,920 | ---- | M] (AVG Technologies CZ, s.r.o. ) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\AVGIDSFilter.sys -- (AVGIDSFilter)
IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://istart.webssearches.com/?type=hp ... R9654R9654
IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Search_URL = http://istart.webssearches.com/web/?typ ... 54R9654&q={searchTerms}
IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://istart.webssearches.com/web/?typ ... 54R9654&q={searchTerms}
IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://istart.webssearches.com/?type=hp ... R9654R9654
IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,CustomizeSearch = http://istart.webssearches.com/web/?typ ... 54R9654&q={searchTerms}
IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://istart.webssearches.com/web/?typ ... 54R9654&q={searchTerms}
IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {33BB0A4E-99AF-4226-BDF6-49120163DE86}
IE:64bit: - HKLM\..\SearchScopes\{33BB0A4E-99AF-4226-BDF6-49120163DE86}: "URL" = http://istart.webssearches.com/web/?typ ... 54R9654&q={searchTerms}
IE:64bit: - HKLM\..\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD21}: "URL" = http://dts.search-results.com/sr?src=ie ... =1&sr=0&q={searchTerms}
IE - HKLM\..\URLSearchHook: {90b49673-5506-483e-b92b-ca0265bd9ca8} - No CLSID value found
IE - HKU\S-1-5-21-2871515856-2589426266-17003624-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 1
IE - HKU\S-1-5-21-2871515856-2589426266-17003624-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = http=http://127.0.0.1:9880
FF - prefs.js..browser.search.defaultenginename: "webssearches"
FF - prefs.js..browser.search.defaultthis.engineName: ""
FF - prefs.js..browser.search.defaulturl: "http://websearch.a-searchpage.info/?pid=658&r=2013/05/30&hid=2809158363&lg=EN&cc=NL&unqvl=18&l=1&q="
FF - prefs.js..browser.search.order.1: "WebSearch"
FF - prefs.js..browser.search.order.1,S: S", "WebSearch"
FF - prefs.js..browser.search.selectedEngine,S: S", "WebSearch"
FF - prefs.js..sweetim.toolbar.previous.browser.search.selectedEngine: ""
FF - prefs.js..browser.startup.homepage: ""
FF - prefs.js..sweetim.toolbar.previous.keyword.URL: ""
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{3f963a5b-e555-4543-90e2-c3908898db71}: C:\Program Files (x86)\AVG\AVG10\Firefox\ [2011-02-04 19:48:10 | 000,000,000 | ---D | M]
O3:64bit: - HKLM\..\Toolbar: (no name) - !{2318C2B1-4965-11d4-9B18-009027A5CD4F} - No CLSID value found.
O3:64bit: - HKLM\..\Toolbar: (no name) - !{98889811-442D-49dd-99D7-DC866BE87DBC} - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - !{2318C2B1-4965-11d4-9B18-009027A5CD4F} - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - !{872b5b88-9db5-4310-bdd0-ac189557e5f5} - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - !{95080B13-AA71-4EE8-B951-7E98221E1ED5} - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - !{98889811-442D-49dd-99D7-DC866BE87DBC} - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - !{EEE6C35B-6118-11DC-9C72-001320C79847} - No CLSID value found.
O3 - HKU\S-1-5-21-2871515856-2589426266-17003624-1000\..\Toolbar\WebBrowser: (no name) - {09EC805C-CB2E-4D53-B0D3-A75A428B81C7} - No CLSID value found.
O3 - HKU\S-1-5-21-2871515856-2589426266-17003624-1000\..\Toolbar\WebBrowser: (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No CLSID value found.
O3 - HKU\S-1-5-21-2871515856-2589426266-17003624-1000\..\Toolbar\WebBrowser: (no name) - {3AD798D0-4642-4C55-BC14-CFE7DD19E0D1} - No CLSID value found.
O3 - HKU\S-1-5-21-2871515856-2589426266-17003624-1000\..\Toolbar\WebBrowser: (no name) - {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - No CLSID value found.
O3 - HKU\S-1-5-21-2871515856-2589426266-17003624-1000\..\Toolbar\WebBrowser: (no name) - {872B5B88-9DB5-4310-BDD0-AC189557E5F5} - No CLSID value found.
O3 - HKU\S-1-5-21-2871515856-2589426266-17003624-1000\..\Toolbar\WebBrowser: (no name) - {90B49673-5506-483E-B92B-CA0265BD9CA8} - No CLSID value found.
O3 - HKU\S-1-5-21-2871515856-2589426266-17003624-1000\..\Toolbar\WebBrowser: (no name) - {9427041A-A8DC-4D06-9A68-93873486E957} - No CLSID value found.
O3 - HKU\S-1-5-21-2871515856-2589426266-17003624-1000\..\Toolbar\WebBrowser: (no name) - {B80F591E-FE9A-46CF-A13E-180377240586} - No CLSID value found.
O3 - HKU\S-1-5-21-2871515856-2589426266-17003624-1000\..\Toolbar\WebBrowser: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No CLSID value found.
O3 - HKU\S-1-5-21-2871515856-2589426266-17003624-1000\..\Toolbar\WebBrowser: (no name) - {D4027C7F-154A-4066-A1AD-4243D8127440} - No CLSID value found.
O4 - HKLM..\Run: [mobilegeni daemon] C:\Program Files (x86)\Mobogenie\DaemonProcess.exe File not found
O4 - HKU\S-1-5-21-2871515856-2589426266-17003624-1000..\Run: [WLSync] C:\Program Files (x86)\Windows Live\Mesh\WLSync.exe /background File not found
[2014-05-04 13:47:51 | 000,000,000 | ---D | C] -- C:\Users\hp\Documents\Mobogenie
[2014-04-27 03:22:30 | 000,000,000 | ---D | C] -- C:\Users\hp\AppData\Local\PirritSuggestor
[2014-04-27 03:22:28 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\WinRST
[2014-04-26 03:08:03 | 000,000,000 | ---D | C] -- C:\Users\hp\AppData\Roaming\Optimizer Elite Max
[2014-04-26 03:07:46 | 000,000,000 | ---D | C] -- C:\Users\hp\AppData\Local\com
[2014-04-26 03:06:58 | 000,000,000 | ---D | C] -- C:\Users\hp\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\VOPackage
[2014-04-26 03:03:47 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Optimizer Elite Max
[2014-04-26 03:03:37 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Optimizer Elite Max
[2014-05-08 22:09:04 | 000,000,408 | ---- | M] () -- C:\Windows\tasks\PC Optimizer Pro64 startups.job
[2014-05-08 12:11:44 | 000,000,430 | ---- | M] () -- C:\Windows\tasks\PC Optimizer Pro Idle.job
[2014-05-08 11:00:00 | 000,000,294 | ---- | M] () -- C:\Windows\tasks\PCHelpers_period.job
[2014-04-26 03:04:02 | 000,000,294 | ---- | C] () -- C:\Windows\tasks\PCHelpers1st.job
[2014-04-26 03:04:00 | 000,000,294 | ---- | C] () -- C:\Windows\tasks\PCHelpers_period.job
@Alternate Data Stream - 125 bytes -> C:\ProgramData\Temp:DFC5A2B2
:Reg
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{1E469B22-C5B8-4429-A89A-15DAD1792B96}"=-
"{372E981B-2F34-4D25-B377-F588AB9B2F55}"=-
"{3CA472CE-6CFC-4186-AF05-AD3C6E115264}"=-
"{48BD357D-664A-4A4D-AC56-07F583918519}"=-
"{4967772F-99FB-4342-97A0-B1497FEE559E}"=-
"{8B688CF1-9454-4E57-94C0-BC9EEBC2A23C}"=-
"{9E15BEA4-72FC-48B1-BBDB-B882114525C4}"=-
"{A209CB53-A78D-406C-AF82-222B659FF649}"=-
"{B29A4775-6A8A-4281-89B5-BF7DDD8581CB}"=-
"{C1E5BC8F-D4F2-499E-8069-BAD88FF42EA5}"=-
"{D44DFBA5-50C4-4231-8364-7E9619BDBB6E}"=-
"{D86E68C3-B479-42ED-8A15-202FBABD66E4}"=-
"{F2057924-C9ED-4F6A-885C-F141D465DF4B}"=-
"{F75739BD-749D-4CD3-B840-A5917E9B60F1}"=-
:Files
c:\users\hp\appdata\local\ilivid
c:\program files (x86)\avg\avg10
c:\program files (x86)\yahoo!
c:\program files (x86)\sweetim
c:\program files (x86)\mystarttb
ipconfig /flushdns /c
:Commands
[purity]
[emptytemp]
[emptyflash]
[emptyjava]
[createrestorepoint]
[reboot]
Wacht tot OTL klaar is met fixen en herstart de computer als daarom gevraagd wordt.
Bewaar de log die verschijnt.
Post het logbestand als bijlage in je volgend bericht.